谁能帮我分析一下酒店的Cancellation Policy

发布时间:2024-06-01 18:18 发布:上海旅游网

问题描述:

ARRIVAL DATE:_________________ DEPARTURE DATE:________________
NOTE:
Your rates are special and contracted for this program only.
Reservations three (3) days prior to and three (3) days after the listed program dates will be confirmed on space available basis.
Check-in begins at:
3:00 p.m./Check-out:
12:00 p.m./Late checkout charge will apply.
Room attendant gratuities are discretionary, and $2.50 per room, per day is suggested.
Porterage for groups is an automatic $5.50+tax per person round-trip charge which will be applied to your individual guest folio.
Room categories are limited and based on availability.
Reservations are accepted in order of their receipt. Please select your room category by circling your selection.
Room Only:
Terrace:$165.00
Partial Ocean View:$180.00
Ocean View:$200.00
Premium Ocean View:$220.00
Ocean Front:$255.00

Rollaway charge of $40+tax per day will apply when one is requested.
The third person charge is $60+tax per day. (Maximum occupancy of EITHER three (3) adults, OR two (2) adults and two (2) children 17 or younger permitted in a room.)

ONE-NIGHT DEPOSIT REQUIRED (plus tax) to guarantee your reservation.
You may apply to a major credit card.
Cancellation of reservations after May 21, 2007 and fourteen days prior to arrival will be subject to a cancellation fee of
two (2) nights’ room charge.
Individual cancellations within 14 days and any no shows will be assessed a three (3) night’s room charge.

(Name on card)____________________________________________

Number__________________________________Exp. _____________

Signature_________________________________________________
OR enclose check payable to:Mauna Kea Resort
我不清楚在5月21日之前预订,并取消是否需要付费。我的理解是如果在5月21日之间预订并取消,预订费就拿不回来了,但是没有额外的惩罚。而在5月21日之后取消会加收一天到二天的房费作为惩罚。
但我问美国组织这个项目的工作人员他们说:
There is no cancellation before May 21.
There is a one night cancellation between May 21 and June 5.
There is a two night cancellation from June 6 onwards.
Please refer to the hotel reservation form.
Hope this helps explain the hotel’s cancellation policy.
是我弄错了吗?大家帮我分析一下。这个对我很重要,谢谢了!

问题解答:

521之后 和 到达日期之前2周(14日)外(比如6月21你们入住,那么之前6月7日之前4.30, 5.1 5.2 5.3 ...取消)取消,都要交2天房费

在14日内(如6.7 - 6.21)和任何NO-SHOW 都将扣除3日房费。

写的很清楚. IN PRIOR是到达日期之前,不是之后2周

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